It’s incredibly annoying to have Wi-Fi problems on your PlayStation 4. It’s tough to play online games or get updates if your PS4 keeps disconnecting from Wi-Fi. You won’t be able to join friends at a party or browse the PlayStation Store if your system isn’t connected at all.
PS4 connectivity problems are common, and identifying what’s causing the problem can be difficult at times. This article will explain why your PS4 keeps disconnecting from Wi-Fi and what to do if your PS4 keeps disconnecting from Wi-Fi.
Why does my PS4 Keep Disconnecting from Wi-Fi?
There is no clear solution to this issue, which makes troubleshooting a little challenging. Many elements are required to stream a game with live activities. Such as
- Improved Internet Speed
- The PS4’s operating system has been updated.
- Network Equipment That Is Compatible and Connected
Now, a variety of factors such as a slow Internet connection, an outdated router, or PS4/PS5 software might be to blame, so let’s concentrate on diagnosing and resolving the problem at hand by learning more about it.
You should be aware that your Internet or Wi-Fi Network has many devices that assist you in maintaining a steady internet connection. Modem, Router, PS4, and Cable Connection are all complicated components.
What to do if your PS4 keeps disconnecting from Wi-Fi?
We’re here to assist you with any PS4 internet connection difficulties you may be experiencing. Let’s see what you can do if your PS4’s Wi-Fi is slow or PS4 keeps disconnecting from the internet.
Restart your router and console:
Restarting all concerned devices should be the first step in any network troubleshooting. You can solve many temporary problems this way, and it’s a quick way to get out of the way.
If you have a separate router and modem devices, reboot them to restart your network.
- Simply disconnect the power cord, wait a few seconds, and then plug it back in.
- You may be able to use the power buttons on the back of your network equipment instead of removing the cord.
- Restart your PS4 when your network equipment has recovered.
- To access the Quick Menu, press and hold the PS button on the controller. Open the Power section of that menu and choose Restart PS4.
- Make sure you don’t select Enter Rest Mode, as this is a low-power mode that doesn’t completely shut down the device.
- Attempt to reconnect your PS4 to Wi-Fi after everything has resumed. If it still doesn’t work, make sure you have access to the internet through a computer or other device.
If the PS4 won’t connect to Wi-Fi, but everything else does, it’s time to move on. If you are unable to connect to the internet, you should troubleshoot your home network.
Enable the PS4 Network Test:
Many devices in your Internet or Wi-Fi Network assist you in maintaining a steady internet connection. Check to see whether the random Internet disconnections are coming from other devices or only the PS4.
Go to Settings > Network > Test Internet Connection on your PlayStation 4.
This will do a quick test and report Successful or Failed results for each of the following in order:
- Get IP Address: Check to see if your system was able to obtain an IP address from your router. If it doesn’t work, it means your PS4 isn’t correctly connected to the router.
- Network Connection: As long as your PS4 can connect to the internet, this will work. If it doesn’t work, the problem is with your router or the internet.
- PS4 Network Login: Determines whether or not your system is capable of connecting to the PlayStation Network. If it doesn’t work, you may be connected to a network that disables PlayStation Network. The problem might potentially be at Sony’s end, although this is less likely.
Your PS4 is properly online if your computer passes these three tests. You may also wish to test a specific game to ensure that all of its online features are functional.
Confirm the Wi-Fi settings on your network:
The Obtain IP Address check will fail if your PS4 cannot connect to your router at all. In these circumstances, double-check that your Wi-Fi network information is correct.
- To set up an internet connection, go to Settings > Network > Set up Internet Connection > to rejoin your network, go to Wi-Fi > Easy and repeat the instructions.
- While you’re doing so, double-check that you’ve entered the Wi-Fi password correctly, since this is a typical error.
You may also try altering your DNS settings to apply a third-party provider instead of your ISP’s servers as a possible solution.
- Select Custom instead of Easy to do this.
- Choose Automatic for IP Address Settings, then Do Not Specify for DHCP Host Name because none of the other settings need to be changed.
- Choose Manual from the DNS Settings box and enter the information for an alternate DNS server.
- If you’re not sure what you’re looking for, Google’s public DNS servers may be found at 22.214.171.124 and 126.96.36.199.
- Certify this, then select Automatic for MTU Settings and Do Not Use for Proxy Server from the menu. After that, you may re-test the connection.
Improve PS4’s Weak Wi-Fi Reliability:
While Wi-Fi is simple, it is susceptible to a variety of interfering factors. If your PS4 is having difficulties staying connected to your network or is experiencing poor speeds, try the following actions to improve your connection:
- Wi-Fi does not transmit effectively through solid metal, concrete, or other thick surfaces, thus reducing interference. If there are microwaves, baby monitors, or other similar devices nearby that use the same frequencies, your Wi-Fi performance may suffer. Keep the line between the PS4 and the router as straight as possible, and get any other devices out of the way.
- The Wi-Fi connection will be poorer if your system is far away from the router. If at all conceivable, bring the two closer together physically. Look for the Connection Strength option in Settings > Network > View Connection Status to discover how strong your PS4’s Wi-Fi signal is.
- If other devices in your residence are consuming the bandwidth, your PS4’s network speed will decrease. Other laptops, phones, and gaming systems should be turned off, especially if they’re downloading huge files, streaming 4K movies, or doing something similar.
The PS4 Slim and PS4 Pro can use the 5GHz band, however, the original PS4 is not. If your PS4 is close to your network, it’s worth checking to see if your router supports the five GHz band. It’s not the same as having a Wi-Fi connection at home.
Use an Ethernet cable to connect:
When your PS4 Wi-Fi signal is too weak or won’t function at all, one or more of the above solutions might hopefully assist, although a cable connection is always preferable. The use of an Ethernet cable to connect your PS4 to your router will result in a more reliable connection with faster data speeds.
To connect your PS4 to the internet, experts recommend using a network cable if at all available. Even if you won’t be able to do so in the long run, try connecting via Ethernet connection and checking for PS4 system upgrades, which may resolve your Wi-Fi issue.
If this isn’t an option for you, consider using power line adapters, which run an Ethernet connection over your home’s power lines. Simply connect one device to the wall near your router and the other to the console.
When your PS4 keeps disconnecting from Wi-Fi, you now know what to do. Hopefully, you’ll be able to fix it with a few adjustments and be able to play online once again. If everything else fails, you may need to do a factory reset on your PS4, although this is the last solution. You may enjoy the PlayStation Network’s powerful functions once your PS4 is back online.